Terms of Service
These Terms of Service govern your use of OrcHire.ai’s recruitment platform and services. Please read carefully before using our platform.
Last Updated: December 2024
Acceptance of Terms
By accessing and using OrcHire.ai, you agree to be bound by these Terms of Service and all applicable laws and regulations.
Platform Usage
OrcHire.ai is designed for legitimate recruitment purposes:
Users must be 18+ years old and authorized to enter binding agreements
Accounts are non-transferable and for business use only
Users must provide accurate information and maintain account security
Prohibited uses include spam, harassment, or illegal activities
Intellectual Property
Rights and ownership of platform content:
OrcHire.ai retains all rights to platform technology and algorithms
Customer data remains owned by the customer
Users grant OrcHire.ai limited rights to process data for service delivery
Third-party integrations subject to respective terms
Data Privacy & Protection
Our commitment to data privacy:
GDPR and CCPA compliant data processing
Data used solely for recruitment purposes
Candidates can request data deletion at any time
Regular security audits and compliance reviews
Service Availability
Service level commitments and limitations:
99.9% uptime SLA for enterprise customers
Scheduled maintenance with advance notice
Force majeure exceptions for outages beyond our control
Backup and disaster recovery procedures in place
Billing & Payments
Payment terms and billing policies:
Subscription fees billed in advance
30-day payment terms for enterprise customers
Automatic renewal unless cancelled with 30 days notice
Refunds subject to service level agreement terms
Termination
Account termination conditions:
Either party may terminate with written notice
OrcHire.ai may suspend services for violation of these terms
Liability Disclaimer
Important limitations and disclaimers:
OrcHire.ai is not responsible for hiring decisions made by customers
No guarantee of employment outcomes
Our liability is limited to the fees paid in the past 12 months
Governing Law
These terms are governed by the laws of India, with recognition of applicable international data protection standards.